“Can You See Me Now? The Importance of Visualization at AT&T in Improving the Customer Experience”

 

Dr. James Klosowski

Dr. James Klosowski
Director of Information Visualization, Big Data Research,
AT&T Labs

Tuesday, July 1, 2014
5:45 p.m. – Networking Reception
6:30 p.m. – Presentation

AT&T runs one of the most complex and intricate networks in the world with over 49 petabytes running across their network on an average day. It’s imperative that they have the ability to view, analyze and act on the billions of data points that tell exactly how the network is performing. Data visualization helps the network engineers identify trends and pinpoint potential issues in near real–time. In this talk, Dr. James Klosowski will highlight the importance of visualization in analyzing and understanding data. Included in this discussion will be several visualization projects that have been made publicly available so that others can also benefit from AT&T’s recent work.

SPEAKER BIO

Dr. Klosowski is the Director of the Information Visualization group in the Big Data Research organization of AT&T Labs. His team of researchers develops new techniques for visually exploring and understanding the large data that is generated daily within the company. Dr. Klosowski received a PhD in Applied Mathematics and Statistics from Stony Brook University in 1998. He has published more than 20 technical papers on interactive visualization techniques and has been awarded several patents in the United States and abroad. Prior to joining AT&T, Dr. Klosowski was a research staff member at the IBM TJ Watson Research Center for over 10 years working on interactive computer graphics and scalable visualization systems.